Privacy statement
Introduction
At Enquery, we are committed to protecting the privacy and security of our users' information. This Privacy Policy outlines how we collect, use, and share information about you in connection with your use of Enquery AI powered analytics services.
Information Collection
When you use Enquery, we collect the following types of information:
Personal Information: Your email and any other information you choose to provide when you register or communicate with us.
Message Content: The chat messages you send to Enquery, which are used to provide and improve our services.
Use of Information
The information we collect is used to provide, maintain, and improve the Enquery service, including generating and refining AI powered analytics workflows, including sending service notifications and responding to your inquiries.. We use an anonymization process to ensure that messages used for this purpose cannot be traced back to any individual user.
AI and Data Handling
Enquery never uses your underlying data in our AI system. Our AI system generates responses based on the messages you send and the metadata about your datasets including but not limited to data dictionaries, query history, and chat messages. To improve the performance of our AI: We analyze and use your messages to train our AI models. This process is done in a way that ensures your messages are never shared with any third parties, including the AI model providers.The data remains fully owned by Enquery, and we do not share it outside of our organization.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These measures include data encryption and secure software practices.
Data Retention
We retain your personal information and messages for as long as necessary to provide you with the services and for legitimate business purposes such as compliance with our legal obligations, resolving disputes, and enforcing our agreements. At any time, you may request that your messaging history and profile information be removed from our databases.
Disclosure of Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at team@enquery.ai.